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All Windows versions of Loadstar Sensors software require Microsoft .NET Framework v 4.0 or later installed on your computer.

Some components of the software also require .NET Framework v 3.5 installed. This is because v 4.0 framework "does not automatically use its version of the common language runtime to run applications that are built with earlier versions of the .NET Framework".

Framework v.4 is preinstalled in most versions of Windows beginning with Windows 8. Framework v 3.5 is pre-installed in most versions of Windows 7

If you get an error message that any of the versions or missing, please use Turn Windows Features On/Off option to enable these frameworks.
(You can simply use the Windows search box to locate this feature)

 

 

https://docs.microsoft.com/en-us/dotnet/framework/install/media/dotnet-35-windows-10/dotnet-control-panel.png

Click on Tools…Calibrate Sensor in LoadVUE/SensorVUE.

The calibration program will start up, detect the attached sensors and show the main window.

(This software can be used to calibrate load cell, torque sensors, pressure sensors and displacement sensors just be selecting appropriate units.)

Select the COM port (We suggest to disconnect all other sensors except the sensor under calibration to avoid the risk of accidentally calibrating the wrong sensor)

 

 

 

 

 

 

 

 

 

The ID, calibration units and sensor capacity should be automatically detected. If not enter the correct values.

Click Select Load Direction…

The load direction window will be shown.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Select Compression Only or Tension Only if you are doing the calibration in one direction only. If you are doing the calibration in both directions you will have to do each direction one after the other.

If you have accurate weights (preferably) going up to the full capacity of the load cell you can perform

  1. A 2-point calibration, at 0 and full load
  2. If you have weights that cover intermediate points you can perform a multi-point calibration (recommended)
  3. If you don’t have any weights but have the calibration certificate from the manufacturer specifying the mVolt/V of the load cell, you can just enter the number in the mVolt calibration tab.

mVolt Calibration

Click on the mVolt Calibration tab and enter the value provided by the manufacturer and click Burn mVolts.

 

Calibration is finished! You can click on the verify tab to verify this calibration.

2 Point Calibration

If you have only one weight you can perform a 2 point calibration

Remove all load from the load cell, enter 0 as the first load (Step A) and then click Read.

Then place a known load (preferably full load) on the load cell, enter the value in Step B and click Read.

Then click on Burn 2-Point Calibration

The calibration factors will be computed and burnt into the load cell interface.

3 Point Calibration

If you have more than 1 weight (totaling up to full load) you can perform a multi-point calibration. A minimum of 3 weights (4 points, zero load and 3 known load points) is required for this operation.

In the Multi-Point calibration tab enter the 3 load points and click Read after placing each load. Then click Burn Multi-Point Calibration to burn the calibration into the device.

You can click on the Verify tab and click

Tare to zero the load cell

Start/Stop to read the load cell and verify the calibration.

 

Note:

Similar calibration procedure can be followed for Torque and Displacement sensors but just selecting the appropriate units.

Note:

1 Torque Sensors should have IDs starting with “TQ-“

2 Displacement Sensors should have IDs starting with “DISP-“

3 Pressure Sensors should have IDs starting with “PR-“

If you have sensor connectivity or software issues, in many cases it is easier for Loadstar Sensors to assist you if we are able remotely view your computer screen. This can be done through the use of screen sharing software.

If you need technical support, please download and run from this link:  Teamviewer screen sharing software

There is no need to 'install' the software and in most cases you will not need administrative privileges on your computer. You can also choose to save this on your computer for later use. The downloaded software will display this icon -> Teamviewer Icon

A window similar to the following will come up showing an ID and password. Please call us with the ID and password information and we will be able to look at your screen.

Teamviewer Support Window



There is no danger of unauthorized access to your computer since the software must be running. In addition, the password will change every time you run the program.

Another option is to use Google Chrome Remote Desktop .

 



Note: Access to your computer may have been disabled by your company. If this is the case remote support via screen sharing is not possible.

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