Remote Support via Screen Sharing
Please download and run this application onto your PC/Tablet running Win8/10.
The software when installed will display this icon on your desktop
and a window will pop up with an ID and password. Please share the ID and password with us when you contact us and we will be able to look at your screen and help you.
There is no danger of unauthorized access to your computer since you have to intentionally run the program to enable this feature and a new password is generated every time you run the program.