If you are a first time load cell user:

• We offer unmatched ease of use with our capacitive products
• You don´t need to be an electronics engineer to use our products
• All our products offer Digital USB or Analog output options
• You can use our load cells with Matlab, Labview or other tools
• 30 day money back guarantee with credit card purchase
• Our products are being used by over 1000 customers

If you are an experienced load cell user:

• You don´t need to do any signal conditioning with our capacitive products
• Our analog load cells offer high level 0-5V linearized analog output
• Our digital load cells offer digital outputs in Serial TTL format or USB format
• We also offer resistive load cells for applications that require backward compatibility
• We offer unbeatable price match and aggressive volume pricing
• We offer 30 day money back guarantee
• Our products are being used by over 1000 customers

If you are a product designer looking for a great component for your application:

• Our capacitive sensors simplify your product design tremendously
• You don´t need to design signal conditioning electronics anymore
• You can access true loads or forces in N, Kg, Lb, Oz directly from our application
• Our digital load cells offer simple ASCII command set
• Our capacitive sensors offer up to 10X overload protections where needed
• We can customize the sensors for optimal sensitivity in small sizes and shapes
• We offer generous application support
• You will work with a partner who owns 10 issued patents and over 30 patents in process
• We can access lower cost off-shore manufacturing facilities to achieve lower volume pricing

Warranty Policy

Loadstar Sensors warrants the products covered hereby to be free from defects in material and workmanship. Loadstar Sensors liability under this guarantee shall be limited to repairing or furnishing parts to replace, f.o.b. point of manufacture, any parts which within 90 days from date of shipment of said products from Loadstar Sensors plant, fail because of defective workmanship or material performed or furnished by Loadstar Sensors.

The foregoing is buyer’s sole remedy and is in lieu of all warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Loadstar Sensors be liable for consequential, special, or indirect damages.

As a condition hereof, such defects must be brought to Loadstar Sensors attention for verification when first discovered, and the material or parts alleged to be defective shall be returned to Loadstar Sensors if requested. Loadstar Sensors shall not be liable for transportation or installation charges, for expenses of Buyer for repairs or replacements or for any damages from delay or loss of use for other indirect or consequential damages of any kind. Loadstar Sensors may use refurbished products or equivalent products of improved designs to replace any product returned under this warranty. This guarantee shall not apply to any material which shall have been repaired or altered outside of Loadstar Sensors's plant in any way, nor to any defect due in any part to misuse, negligence, accident or any cause other than normal and reasonable use.

In consideration of the forgoing guarantees, all implied warranties are waived by the Buyer. Loadstar Sensors does not guarantee quality of material on parts specified or furnished by Buyer, or other parties designated by buyer, if not manufactured by Loadstar Sensors. If any modifications or repairs are made to this equipment without prior factory approval, the above warranty becomes null and void.

Calibration

Our load cells are calibrated in our facility under optimal environmental conditions. The accuracy and other specifications in our data sheets, catalog, website and quotations are provided for the sensor as calibrated in our facility and not for the final application in which the sensor may be used. The sensor performance may change from specified accuracy values depending on the particular method of use and the environmental conditions under which the sensor is used. Loadstar sensors assumes no responsibility whatsoever for actual performance during use and disclaims any express or implied warranty, relating to accuracy and/or use of Loadstar Sensors products in your application.

Loadstar Sensors recommends that you recalibrate the sensors every six months BUT at least once a year. If the sensor is used in continuous mode of operation for thousands of cycles per month - then we highly recommend that you recalibrate the sensors every quarter for optimum accuracy and performance.

Please contact our sales team at sales@loadstarsensors.com or 510-274-1872 to schedule re-calibrations periodically.

Repair Policy

A nonrefundable analysis charge of $150.00 will be made on each out-of-warranty product returned to Loadstar Sensors for repair. Loadstar Sensors will provide a repair quotation based upon the analysis. The $150.00 will be applied towards the repair cost of the instrument/transducer. If repair is not required, the instrument/transducer will be returned to the customer and any shipping charges will be billed to the customer.

The maximum repair price will be billed at seventy percent (70%) of the current catalog price.

For all communication about Repair Order Status or pricing, please contact the Loadstar Sensors Customer Service at sales@loadstarsensors.com or 510-274-1872.

WARNGING PERSONAL INJURY DO NOT USE these products as safety or emergency stop devices or in any other application where failure of the product could result in personal injury. Failure to comply with these instructions could result in death or serious injury.

WARNGING MISUSE OF DOCUMENTATION The information presented on the website, catalog, manual or specifications sheets are for reference only. Complete installation, operation and maintenance information is provided in the instructions supplied with each product. Failure to comply with these instructions could result in death or serious injury.

Thank you for contacting the leading provider of digital load cells, torque sensors, displacement sensors and other sensor solutions.  

For a free consultation to pick an appropriate sensor for your application, you can schedule a suitable time on our calendar.

We are located in Silicon Valley in the San Francisco bay area and can be reached at:

48521 Warm Springs Blvd., Suite 308
Fremont, CA 94539
Tel: (510) 274-1-USB or (510) 274-1872
Fax: (510) 952-3700

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