Loadstar Sensors Telephone: 650-938-4282
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Our Guarantee

At Loadstar Sensors, Inc. we believe that our innovative products can add real value to products and processes that need to measure loads/weights/forces. We make it easy for you to measure loads ... and lower your cost.

To make it convenient for you to buy and use our products, we offer:

  • 30 day money back guarantee
  • Price match on competitors quote plus 10% off
  • Payment via VISA or Mastercard

Give us a call or e-mail us at info@loadstarsensors.com for additional information

 

  Warranty Policy

Loadstar Sensors warrants the products covered hereby to be free from defects in material and workmanship. Loadstar Sensors liability under this guarantee shall be limited to repairing or furnishing parts to replace, f.o.b. point of  manufacture, any parts which within 90 days from date of shipment of said products from Loadstar Sensors plant, fail because of defective workmanship or material performed or furnished by Loadstar Sensors. As a condition hereof, such defects must be brought to Loadstar Sensors attention for verification when first discovered, and the material or parts alleged to be defective shall be returned to Loadstar Sensors if requested.  Loadstar Sensors shall not be liable for transportation or installation charges, for expenses of Buyer for repairs or replacements or for any damages from delay or loss of use for other indirect or consequential damages of any kind. Loadstar Sensors may use refurbished products or equivalent products of improved designs to replace any product returned under this warranty. This guarantee shall not apply to any material which shall have been repaired or altered outside of Loadstar Sensors's plant in any way, nor to any defect due in any part to misuse, negligence, accident or any cause other than normal and reasonable use.  In consideration of the forgoing guarantees, all implied warranties are waived by the Buyer. Loadstar Sensors does not guarantee quality of material on parts specified or furnished by Buyer, or other parties designated by buyer, if not manufactured by Loadstar Sensors. If any modifications or repairs are made to this equipment without prior factory approval, the above warranty becomes null and void.   

Repair Pricing Policy

A nonrefundable analysis charge of $150.00 will be made on each out-of-warranty product returned to Loadstar Sensors for repair.  Loadstar Sensors will provide a repair quotation based upon the analysis.  The $150.00 will be applied towards the repair cost of the instrument/transducer.  If repair is not required, the instrument/transducer will be returned

The maximum repair price will be billed at seventy percent (70%) of the current catalog price.

For all communication about Repair Order Status or pricing, please contact the Loadstar Sensors Customer Service at (650)938-4282.